How to resolve Hugging Face: Spaces / Model Loading Failure?

To fix 'Spaces / Model Loading Failure' issues with Hugging Face, please try these steps: 1. Check if the Space has crashed or requires a rebuild by its creator. 2. Check if your Hugging Face API token is valid and active. 3. Ensure your hardware tier allocation is sufficient for the model load.

How to resolve Hugging Face: Model Download Handshake Errors?

To fix 'Model Download Handshake Errors' issues with Hugging Face, please try these steps: 1. Verify your huggingface-cli credentials and login state. 2. Ensure your local storage has sufficient space for large weights. 3. Check if Hugging Face CDNs are rate-limiting your download block.

Is Hugging Face Down Right Now? Live Status, Outages & Map

What problem are you having with Hugging Face?

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Troubleshooting Hugging Face Issues

Hugging Face is currently working normally. If you're experiencing issues, try these troubleshooting steps:

🔵 Basic Steps

Check Your Internet Connection: Verify your internet connection is active by browsing other sites. Reset your router or try using cellular data.
Restart Your Device: If on mobile, power off and restart your phone, or toggle airplane mode on for 30 seconds. On desktop, do a full system reboot.
Clear Hugging Face Cache & Cookies: Access your browser's history settings and clear cache/cookies specifically for the Hugging Face domain.
Try a Different Browser or Device: Test accessing Hugging Face on an alternate browser (e.g., Chrome, Safari, Firefox) or switch to another device (mobile/tablet).
Check Browser Extensions: Temporarily disable active ad blockers, tracking preventers, or VPN add-ons to see if they are blocking requests.

🟠 Intermediate Steps

Verify DNS Settings: Configure public DNS servers (8.8.8.8, 1.1.1.1) or flush your DNS cache to fix host connection issues.
Service-Specific Steps: Check official status reports. Try logging out of your Hugging Face account and signing back in.
⚠️ Service-Specific Tips:
- Spaces / Model Loading Failure: Check if the Space has crashed or requires a rebuild by its creator. Check if your Hugging Face API token is valid and active. Ensure your hardware tier allocation is sufficient for the model load.
- Model Download Handshake Errors: Verify your huggingface-cli credentials and login state. Ensure your local storage has sufficient space for large weights. Check if Hugging Face CDNs are rate-limiting your download block.
Check Regional Restrictions: If the service works via mobile data or VPN but not on your local network, check for ISP or router blocks.
Check User Outage Reports: Look at our real-time crowdsourced timeline and activity graph above to see if it is a general server outage.
Wait and Monitor: If there is a major server outage, wait for technical support to resolve it. Check back here for updates.

Official Support Channels:

Website: https://huggingface.co
Help Center: https://huggingface.co/docs
Contact Options: mailto:support@huggingface.co
Twitter/X: @huggingface

Still having issues? Use the outage report buttons above to submit your report. Sharing your specific issue helps other users in your region check status.

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Troubleshooting Hugging Face Issues

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